Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery for items that are unused, unworn, and in original condition with tags attached. For hygiene reasons, swimsuits must be returned unworn, with tags and the hygiene liner intact. Please try on all swimwear over undergarments. Returns that do not meet these conditions may not be accepted.
How to care for my piece?
Each piece is made with care and we hope you care for them back!
After wearing, give them a quick rinse to wash off salt, sand, chlorine, lotions, or oils. Then simply hang to dry!
Don't iron or dry clean and try to avoid rough surfaces that could snag the fabric. To preserve vibrancy, it is best to avoid pools or spas that use harsh chemicals.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured in Bali. We carefully selected our manufacturing partners to ensure every product meets high standards of quality while offering exceptional value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
For more questions please contact us at info@xochiswim.com